CECILIA'S PORTFOLIO
A FEW HIGHLIGHTS OF CECILIA'S PAST EXPERIENCE
Cecilia's highlights
As I reflect on my career, I have worked in various domains, making it impractical to list all of them. To provide a glimpse of my expertise, I have highlighted three specific areas that illustrate how a company's operations can be structured. This snapshot serves as a reference, but it's important to note that my experience extends beyond these areas. For a comprehensive overview of my work experience, you can click on "Download Cecilia's CV" to read the full details.
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Top Line Related
My experience focuses on the top line of the company through the Go To Market of the insurance business in Asia Pacific and Japan. Act as a business development personnel as well as the subject matter expert (SME) for the region. Collected requirements, researched, provided solutions, wrote up RFIs, RFPs and proposals, prepared presentations and collaborated on partnership opportunities inside and outside the company. Acted as the SME in the region to provide guidance and recommendations, covering industry trends, innovations, industrial standards and practices. I am very comfortable meeting with C-Levels from the client's side to understand their pain points, empathise and define their problems to provide solutions to them.
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Operations Related
Responsible for Regional Operations work for Asia Pacific and providing regional support to 9 countries for their Operational Efficiency Initiatives and to build capacity for growth in all business units based on operational assessments that reviewed process inefficiencies, automation, productivity and error/re-work rate. Identified improvements and automation opportunities and provide a cost-benefit analysis to management. Also acted as the regional project manager for a couple of regional initiatives.
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Information Systems Related
More than a decade of technical experience working in IT/consultancy teams providing systems and business analytical skills, demonstrated expertise in project management, system implementation, system controls & testing in the full System Development Life Cycle (SDLC). Have had chances to work in numerous global system implementations covering all facets of the system implementations, ranging from coders to system analysis to data-related personnel. The projects involved customisation, new implementations as well as conversion.
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Director Insurance Solutions, SunGard
July 2010 - Feb 2012 & July 2013 to Feb2017
Responsible for the distributions and Go-To-Market of the insurance business in Asia Pacific and Japan. Act as a business development personnel as well as the subject matter expert of the region to "qualifier" leads, translate of APJ business requirements into product adjustments, through leadership, localisation requirements and contact system integrators & partners.
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If you need someone to do Go-To-Market or simply meet clients to see what their pain points & needs are, I can be of help.
Director Operations, MetLife Asia Pacific Limited
January 2023 - June 2025
Responsible for Operations work for Asia Pacific, executed and driving all Operational Efficiency Initiatives for Asia Pacific Region via Operational assessments that reviewed process efficiencies and productivity. In addition, act as the regional FATCA lead to ensure the local country is compliant with the FATCA policy.
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If you need someone to review your company's business processes, you can reach out.
Senior Consultant, EDS/Solcorp
1995 - July 2005
Worked at client sites globally to customize their financial/insurance products, involvement varies from business analyst to system analyst and worked in different locations including Taiwan, Hong Kong, Japan, Scotland, England, Canada and Jamaica.
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If you need someone to lead an IT team and handle systems implementations, you can reach out.