Company B

A global international insurance provider

Challenges

Asia strategy required a more customer-focused and needs to maximize and leverage scale, drive simplicity and tie each initiative into operation framework. At the time there was no methodology to uncover inefficiencies and drive margin improvement. The organization spanning nine countries and making it a challenge for regional governance.

Approaches

Strategic Thinking

• Drive operational assessments roadmap across the region to review process efficiencies and effectiveness.

• Standardise metrics to align with goals and strategies for regional governance.

• Prepared business cases for opportunities. Identified potential savings via business assessments:

Country 1: identified USD $1.6 million

Country 2: identified USD $1.8 million

Country 3: identified USD $650K

Country 4: identified USD $200K

Leadership

• Spearheaded high-priority regional interventions and lead cross-functional compliance FATCA projects across 9 countries.

• Created the foundation of the assessment methodology for team continuation.

Technical Expertise

• Assist the country as needed on an ad hoc basis, e.g., Gave recommendations to Regional IT.

Skills

SDLC, Six Sigma, Data analysis, Problem solving, PMO, Communications, Observations skills, interviewing techniques, Business cases, cost-benefit analysis, Create assessment results plus reporting, Creating presentation decks, Presentation skills, IT Architectural/database understanding, consulting and Business Process Optimisation